Get work out of inboxes and spreadsheets — and into workflows that run themselves.
Design the forms, approval flows, boards and documents your team needs — visually, or by describing the process to AI. Everyone works from one inbox on web and mobile, and you can see every item, step and deadline.
Most processes already exist. They just live in the wrong places.
Requests come in by email, chat and phone. Approvals wait in someone's inbox. The status lives in a spreadsheet only one person updates. NileDesk gives each process a proper home — with an owner for every step.
See how the platform worksFrom idea to a running process in three steps
Start from a template, from a prompt, or from a blank canvas. Change it any time — publish and your team is on the new version.
Design the form
Drag in text, numbers, dates, dropdowns, tables, attachments, signatures, locations and lookups into your own data. Add validations and calculations.
Draw the flow
Add input and approval steps, branches and automated tasks — update data, start another process, send an email, call an integration.
Publish and track
Work lands in each person's inbox. Notifications go out on web, push and email. You see status, deadlines and history for every item.
The building blocks of any business process
Combine them to build complete solutions — the same components power a leave request and a multi-department repair process.
Know where everything stands — without asking
Every process gets its own workspace: a list of items, a board, an overview dashboard, charts, reports, PDFs and a performance view. Overdue items and missed step deadlines are flagged for you.
- Status summary and completion times per period
- Items that need attention, surfaced automatically
- Full history of every input and decision on each item
Start from a working solution, not a blank page
QuickStart solutions install a complete, connected setup — process flows, boards, datasets and forms — in a few clicks. Use them as-is, adapt them, or learn from them.
- HR: leave, onboarding, offboarding, recruitment
- IT: support requests, change management
- Fully editable once installed
AI that helps you build — and helps your processes run
Use AI where it saves time and keep deterministic rules where you need them. You decide what AI can see, and you can review why it made each decision.
AI-assisted design
Describe a process in plain language and get the forms and workflow as a starting point.
Smart routing
Write business rules in natural language; AI applies them to route items, assign people and set priorities and deadlines.
WhatsApp & web agents
Let customers and staff create requests and check progress by chatting — built inside NileDesk.
MCP servers
Expose selected actions to any MCP-capable AI assistant, such as Claude, so it can work with your processes securely.
Your cloud, or ours
Use NileDesk as a managed service, or install it on your own servers with a one-time licence.
NileDesk Cloud
Fully managed, hosted on Microsoft Azure. Sign up and start today.
- Nothing to install or maintain
- AI features available as an option
- Sign in with Google, Microsoft or a NileDesk account
- Android app and installable web app (PWA)
- Priced by users and monthly usage
Self-hosted
Installed on your infrastructure, for teams that need full control of their data.
- One-time licence based on number of users
- No limits on processes, documents or templates
- Bring your own AI model, email server and storage
- Optional support and maintenance plans
- From 50 users
Built for the processes every organisation runs
See what teams in your department or industry typically build first.
Questions teams ask before they start
Do I need to know how to code?
No. Forms, processes, boards, reports and PDFs are all designed visually, and AI can draft them from a description. For advanced rules you can optionally use lightweight expressions — or write the rule in plain language and let AI apply it.
How does the free trial work?
The trial lasts 30 days and includes every feature for up to 10 users, 10 active templates and 200 process items per month. No credit card is needed. When you're ready to continue, request a quote for the plan that fits.
Why isn't there a price list?
Cloud pricing depends on your number of users and monthly usage, and whether you want AI features. Self-hosted is a one-time licence based on users. Tell us about your setup and we'll send a tailored quote — see how pricing works.
Can it connect to our other systems?
Yes. Processes can call Slack, Jira and WhatsApp directly, reach thousands of apps through Zapier, or call any REST API. External systems can create and update items through the NileDesk API, and AI assistants can connect through MCP servers you define.
Where is our data hosted?
NileDesk Cloud runs on Microsoft Azure with encrypted storage, secure APIs, role-based access control and continuous backups. If your data must stay on your own infrastructure, choose the self-hosted option. More on security.
Does it work on mobile?
Yes. Use any mobile browser, install NileDesk as a web app (PWA) with push notifications, or download the Android app from Google Play. We recommend designing processes on a desktop; day-to-day work — submitting, approving, updating — works well on mobile.
What support do we get?
Documentation, video tutorials and an in-app AI assistant are available to everyone. Licensed cloud customers get in-app support during business hours and two hours of personalised training. Self-hosted support is agreed as part of your plan.
Can we get our data out?
Yes. Datasets and reports can be exported to Excel or CSV, and records can be read through the NileDesk API.
See your own process running this week
Install a ready-made solution or describe your process to the AI designer, invite your team, and start moving real work through it.